These terms form a contract between you and Ryan Stephens, trading as KnockFirst, a sole trader based in Southport, England. Email: stephensr2002@gmail.com.
KnockFirst is offered to tradespeople, contractors and other customers buying wholly or mainly for business purposes. By ordering, you confirm that you are acting in the course of a business and have authority to bind that business. If you are buying mainly for personal use, contact us before ordering. Nothing in these terms limits rights that the law does not allow us to limit.
KnockFirst is a B2B information service. We search public planning sources for recently approved projects, filter them by the location and trade details supplied by the customer, add relevant public business information, and deliver the results as a one-off pack or periodic email digest.
Each item is an opportunity to investigate, not a tender, instruction to quote or promise that work will proceed. Value bands, categories, timing signals and company matches are indicative. Always verify the linked council and company records before relying on an item or contacting anyone.
You are responsible for supplying an accurate work email, postcode, radius and trade. Submitting the order form is a request to buy. A contract begins when payment is confirmed and we accept the order by email or begin delivery. If we cannot accept an order, we will cancel it and refund any payment taken.
You decide whether and how to contact a person or business and are responsible for complying with UK GDPR, PECR, preference services and any other marketing rules that apply. Do not assume that publication in a planning record is permission for electronic marketing. Corporate and individual subscribers are treated differently under PECR; verify the recipient type, identify yourself and provide a working opt-out. KnockFirst does not provide legal advice or send outreach on your behalf.
Planning registers and other public sources can be late, incomplete, corrected or unavailable. KnockFirst uses reasonable care but does not guarantee that every relevant project will appear, that a project will proceed, that a value estimate will be correct, or that contacting a lead will result in work. We may temporarily suspend delivery for maintenance or a third-party outage and will use reasonable efforts to restore it.
We are not liable for lost profits, lost business, lost opportunity or indirect or consequential loss arising from use of the service. Our total liability relating to a one-off pack is limited to the price paid for that pack. Our total liability relating to a subscription is limited to the subscription fees paid in the three months before the event giving rise to the claim.
Nothing in these terms excludes liability for fraud or fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot legally be excluded or limited.
We may suspend or end access for non-payment, unlawful use, attempted resale, abuse of the service or a serious breach of these terms. We may discontinue the service by giving reasonable notice and will refund any prepaid period we do not provide.
We may update these terms as the service develops. Material changes affecting an active subscription will be notified by email before they take effect. The terms in force when a one-off pack is ordered continue to apply to that order.
Our Privacy Policy explains how we use personal data. It does not form part of these contractual terms.
These terms and any non-contractual dispute are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except where mandatory law provides otherwise.